Shop Policies & FAQ’s
How can I track my order?
Your USPS tracking information can be found in your confirmation e-mail, which you will receive shortly after submitting your order.
WHERE IS MY ORDER CONFIRMATION EMAIL?
You will receive a confirmation e-mail shortly after submitting your order. If this does not occur, it is most likely in your junk / spam folder.
If you still cannot find the email, there may have been a typo at the checkout with your email address. Please contact us at sieedah@impeccableyou.co and we will investigate further.
WHEN WILL MY ORDER BE SHIPPED?
In stock orders are shipped next business day. Please allow a few extra days to ship during busy periods such as promotions and major holidays.
Many of our Crowns can be specially ordered once they become out of stock. Please e-mail customer service at sieedah@impeccableyou.co to inquire about specific items. Out of stock Special orders are shipped 7-10 days.
WHERE DO YOU SHIP ORDERS FROM?
We’re based in Pennsylvania, and our goods are shipped from here.
HOW CAN I CHANGE ITEMS IN MY ORDER?
Exchanges are assessed on a case-by-case basis. Please contact us regarding your order at sieedah@impeccableyou.co. Please double-check the details of your items before submitting your order.
If you have any additional questions, please contact us directly here.